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Knowledge Base .: .: Account Activation .: How Do I Activate My Key Account?

How Do I Activate My Key Account?

  1. To activate your Key Account, go to, and click the red button labeled Activate Account.

  2. Before you can activate your Key Account, you must have the following information available:
    • Wake Tech ID Number
    • Key Account Login
    • Birthday
    • First and Last Name
    • New Password
    Once you have your information, scroll down to the bottom of the page, and click the red button labeled Proceed to Activate Account.

  3. On the next page, enter all of the required information. Then click the Submit button.

  4. On the next page, you will be required to select and answer three (3) security questions. Whenever you need to reset your password, you will be prompted to answer one of the three questions you selected. This is to help safeguard your Key Account. Make sure your answers are easy to remember.

    Your answers are case-sensitive.

    Answer your three security questions, and then click the Submit button.

  5. On the next page, you will be required to enter your password. Your password should meet the following criteria:
    1. cannot contain your account name or parts of your full name that exceed two consecutive characters
    2. must be at least 8 characters in length
    3. contains characters from three of the following four categories:
      • English uppercase characters (A through Z)
      • English lowercase characters (a through z)
      • Base 10 digits (0 through 9)
      • Non-alphabetic characters: for example @   #   %   :   -
    4. cannot contain the characters: !   &   {   }   ~   "   `   '   <   >   +   =   [   ]   *   $
    Enter your new password in the New Password field located on the left-hand side, and enter your new password again in the New Password Again field located on the right-hand side. Then click the Submit Password Change button.
    NOTE: The activation may take 5-10 seconds to complete. Do not navigate away from the page until you see the Congratulations page.

  6. After a few moments your account will be activated.

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