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Knowledge Base .: my.waketech.edu .: Passwords .: Password Reset Error Messages

Password Reset Error Messages

While resetting your password, if you enter your information incorrectly, you may see one of the following error messages:
  • Key Account does not match the ID number entered.
  • Birthdate does not match the ID number entered.
  • First Name does not match the ID number entered.
  • Last Name does not match the ID number entered.
One of the most common reasons why you may receive these error messages is you may have entered your information incorrectly on the form. This includes misspelling your Key Account Login, your First or Last Name. Another reason is that you may have entered your Wake Tech ID Number incorrectly.

Make sure you enter your Key Account, Birthday, First and Last Name correctly, as well as your Wake Tech ID Number.
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